Volunteer to Advance Your Career: How to Leverage Volunteerism on Your Resume

The government has dubbed Martin Luther King, Jr. day, “A day ON, not a day OFF.” Dr. King worked tirelessly to promote equality and freedom, and the best way to honor his memory is to devote time to volunteer service. Good deeds also come back to you in many ways, and one way is to help advance your career. According to Jason Willett, director of communications at VolunteerMatch:

“In a marketplace that offers an ever-increasing number of accomplished and qualified employees, many employers are looking beyond applicants’ work-related skills to better assess the character and personality of a potential employee. An active volunteer history can point to selflessness, compassion for others, consideration for shared community concerns, and an eagerness to expand one’s personal network, all of which can be attractive characteristics for many hiring managers.”
Learn more about how volunteer work can be highlighted on your resume in this article:

Leverage Volunteer Work on Your Resumeby Kim Isaacs, Monster’s Resume Expert

You may have altruistic reasons for volunteering, but giving your time has career-enhancing power, too.

“Volunteer work, whether in addition to a current job or an activity in between jobs, shows an employer that you are willing to try new experiences, be involved in your community and generally demonstrates a willingness to take initiative and make things happen,” says Kara Montermoso, content manager at Idealist.org, a site that connects people and nonprofit organizations and has partnered with Monster on Monster Volunteering.

So how do you leverage these positive traits on your resume? The best way to format your volunteer work depends on your career level and track. Follow these tips:

New Grads

Entry-level workers with minimal or no work experience should emphasize their volunteer work — even make volunteerism a central part of the resume.

“Many recent college grads do not have that much work experience, so highlighting — in a skills-oriented way — their volunteer experiences is a great way to go,” Montermoso says. “They can highlight communication, leadership and planning skills while showing that they are adaptable and self-motivated.”

You can incorporate volunteer work in the regular experience section if you have little or no paid work history. Treat the experience as if it were a paid job — list the organization’s name, location, your functional title, dates and accomplishments. Be sure to indicate your volunteer status in the description or next to the title.

Career Changers and Workers Reentering the Workforce

According to Jason Willett, director of communications at VolunteerMatch, volunteering is one of the best ways to develop and showcase new career skills. “Just because you weren’t financially compensated for a skill doesn’t mean that you don’t have a talent for it,” he says. “Mentioning volunteerism-related skills that are relevant to the professional world is one of the best ways to position yourself for a new career field.”

Quinn Sidon, director of recruiting and alumni development at Cross-Cultural Solutions, a leader in the field of international volunteering, spreads the word about the benefits of volunteering. “If you’re between careers, including your volunteer work may help to offset the professional path your resume outlines and facilitate a discussion toward explaining your career change,” says Sidon.

Willett emphasizes it should be clear you’re listing volunteer experience and not paid employment. “It doesn’t minimize your skills in any way, but it does indicate that you value good communication and are not in any way trying to misrepresent yourself,” he says.

Those on a Steady Career Track

“When seeking new employment, you shouldn’t overemphasize volunteer experience at the sake of directly relevant career experience,” says Willett. “Simply stating volunteer organization name and date may be entirely appropriate.” He advises against listing every organization you have volunteered with for the past 15 years — rather, focus on the most recent ones.

Sidon suggests most volunteer work is best placed in a separate section. “Your volunteer work should supplement your professional accomplishments and talents, not distract from them,” he says. The Affiliations section of Monster’s Resume Builder is the perfect spot to mention volunteer activities.

Too Much Information?

If you’ve volunteered with organizations that would reveal information you wouldn’t want a prospective employer to know, consider leaving them off your resume. “It’s a personal choice to include your volunteer work, and your decision may vary depending on what you want to highlight about yourself and where you are applying,” says Sidon. “Consider that it’s more helpful to include the skills you learn instead of emphasizing the affiliations the organization had.”

Target the Employer

Willett recommends researching the employer to discover how much emphasis it places on community and philanthropy. “Your volunteer section should mirror the results of your research and be modified to suit the background of the company you are interested in,” he says.

Adds Montermoso, “If the place that you are applying to works within a specific issue or cause, it could be beneficial to highlight similar organizations you have volunteered with to show that you are familiar with the issue area or to display a long-term/growing interest for a particular cause.”

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Copyright 2007 – Monster Worldwide, Inc. All Rights Reserved. You may not copy, reproduce or distribute this article without the prior written permission of Monster Worldwide. This article first appeared on Monster, the leading online global network for careers. To see other career-related articles visit http://content.monster.com.
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This article was written by Kim Isaacs, director of ResumePower.com and author of The Career Change Resume book. Visit the ResumePower.com site to learn more about resume services to jump-start your career.

Get a New Job in 2007: Achieve Your New Year’s Resolution

If getting a new job in 2007 is one of your resolutions, you’re not alone. The cool site 43 Things (funded by Amazon.com) currently ranks getting a new job as the 14th most popular New Year’s resolution. So what are you doing to make this happen? Here are three quick tips to finding a new job in 2007:1. Customize your resume and cover letter every time you send it out. Review the job ad or recipient’s requirements and modify your documents to prove that you’re a perfect fit for the job. Employers are accustomed to reviewing “generic” job search materials that don’t address their needs. Stand out from the crowd by showing that you understand and care about the employer’s goals, and have the qualifications and work ethic to be a star player.2. Network your way to a new job. It’s great if you are scouring the Internet or local newspaper for job opportunities, but very few positions are filled by online recruiting or help wanted ads. Instead, focus on networking and building relationships. Think about people in your industry or outsiders who may have a wife, husband, friend, or uncle in your field. Call each contact, and let them know that you are job hunting and would appreciate any leads. Attend industry events, contribute your knowledge to websites/industry blogs, and offer to help others who could use your assistance. Get yourself out there and leads will follow.3. Dedicate time to your search. The more time you spend job searching, the better your results will be. If your schedule is tight, don’t be afraid to seek administrative or resume preparation/distribution help. The IRS even offers a deduction for job search expenses if you’re staying in your field (check with your tax advisor for details). Free up time in your schedule for networking and follow-up efforts.These suggestions can be time consuming, but there’s no question that an aggressive job search will give you the best results. Good luck and let me know how your job search is progressing.

Personal Information on Your Resume: Are You Safe?

Are you concerned about who might have access to personal information contained on your resume? You should be. I interviewed two security experts for an article on the topic – Jay Foley, co-founder and executive director of Identity Theft Resource Center, and Scott Germaise, author of Privacy Tactics: Protect Your Personal Information Assets. They agree that you need to be prudent to protect your privacy and identity. Read their advice in the following article:
Getting Personal on Your Resume: How Much Info Is Too Much?
by Kim Isaacs, Monster’s Resume Expert

Does your resume include information that puts you at risk for junk mail, spam, scams or identity theft? Follow these tips from security experts to protect your privacy while allowing the right people to find you.

Determine Your Risk Tolerance

Scott Germaise, author of Privacy Tactics: Protect Your Personal Information Assets and VP of product and project management at identity management and security firm StandardID, advises job seekers to trust their instincts and assess their risk tolerance. “Some people couldn’t care less about having a great deal of their personal information publicly available, while others feel that any disclosure beyond the basics is too much,” he says.

Jay Foley, executive director of the nonprofit Identity Theft Resource Center, also cautions job seekers to carefully consider what information they include in resumes. “When you post your resume online, you’re sharing it with more than just one employer — you are sharing it with the world,” he says.

Find Balance Between Discretion and Disclosure

Job hunting requires releasing certain information to potential employers. At the same time, job seekers can be selective about the information they share. “You will have to accept that when you put certain information out into the world, you lose some degree of control over it and how it may be used,” Germaise says. “The key is to find the right balance between privacy and desired disclosure…. It’s good to be prudent but not paranoid.”

According to Foley, posting contact information like phone numbers and street and email addresses doesn’t necessarily pose a high risk for identity theft but can make you vulnerable to scams. “Job seekers may be contacted by a representative falsely claiming to be a staff member for a Fortune 500 company,” he says. “They say they need to do a background check and take all kinds of information about you — and then get 32 credit cards in your name.”

Germaise agrees job seekers can easily be targeted for phone and email scams by posting contact information on resumes. “Such scams are relatively inexpensive, which contributes to their common occurrence,” he says.

Information-Protection Strategies

So how do you protect yourself? Follow these tips:

  1. Activate Monster’s Confidentiality Feature: You can hide your name, street and email addresses, phone number and the name of your current or most recent employer. If you upload a Word document or copy-and-paste a plain-text resume, be sure to manually remove identifying information.
  2. Be Selective When Providing Contact Information: Foley recommends listing a post office box instead of your street address. Alternatively, you can include just your city and state, revealing your full address on request.
  3. Be careful with email addresses, too. “Use a disposable email address for your job search,” advises Germaise. To protect phone numbers, consider getting an unlisted number, or use a voice-mail service. Many services offer a free phone number and deliver messages via email, but you will likely have to pay for a local number.
  4. Don’t Provide Too Much Personal Information: “This may seem obvious, but do not post Social Security numbers, references or any other detailed personal information,” says Germaise. Foley strongly advises against including a Social Security number or birth date on a resume — both can be used to steal your identity. If you’re concerned about your employer discovering your job search, omit your company’s name, replacing with a general description. Another option: Monster’s Privacy Plus feature allows you to block up to five companies from finding your public resume on Monster.
  5. Be Google-Ready: The vast amount of information available online can be a virtual playground for scammers — or potential employers checking you out. “Make sure any nonwork-related online profiles of yours do not contain your full name,” Germaise suggests. “That is, if your MySpace or other personal Web sites show a decidedly nonprofessional side of your life, make sure they’re not going to come up in a Web search for your name.”

Search Smart

Job seekers should ensure job or interview inquiries are valid. “If you are contacted by an employer, conduct research, and find out if the employer and representative are legitimate,” advises Foley. “Check out every offer or hint of an offer through the phone and Internet, and check the employer’s reputation with the Better Business Bureau.”

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Copyright 2006 – Monster Worldwide, Inc. All Rights Reserved. You may not copy, reproduce or distribute this article without the prior written permission of Monster Worldwide. This article first appeared on Monster, the leading online global network for careers. To see other career-related articles visit http://content.monster.com.
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This article was written by Kim Isaacs, director of ResumePower.com and author of The Career Change Resume book. Visit the ResumePower.com site to learn more about resume services to jump-start your career.

Resume Keywords: A Primer

by Kim Isaacs

Whether you’re writing your first resume or updating an existing one, stop and think about which keywords you need to add. You could be the most qualified person for the position, but yours will be lost in a sea of resumes without the right ones.

Recruiters perform thousands of keyword searches on Monster’s resume database daily. Of course, you want your resume to show up when appropriate.

The problem is that there’s no magical list of perfect keywords for your job objective. Sample lists are available, but hiring managers differ in what they consider important when conducting a keyword search. In fact, two hiring managers filling the same position may enter completely different keyword terms. So what’s a job seeker to do?

Through diligent research and sound judgment calls, you can maximize your resume’s keyword density and improve your chances of getting noticed. Here’s how:

Study Job Advertisements

This is the best way to determine important keywords. You will be able to get into the mind of employers who literally spell out what they’re looking for in job postings. In the following ad, important keywords are in bold:

DEF Company seeks an experienced human resources assistant to work in our busy downtown office. Duties include ensuring regulatory compliance with FMLA, ERISA and HIPAA laws, maintaining personnel records, coordinating new staff orientation meetings, assisting with recruitment campaigns and maintaining the employee handbook.

Requirements: The qualified candidate will have a minimum of five years of human resource experience in a fast-paced environment with strong knowledge of benefits administration including medical, dental, life, 401(k) and COBRA. Proficiency in MS Office programs is required. Bachelor’s degree preferred.

In addition to keywords found in job advertisements, think about keyword variations. In the above example, the abbreviated “HR assistant” could be important. The ad indicates MS Office is required, so adding specific computer programs you’ve used (Word, Access, Excel, PowerPoint and Outlook) is a good idea. Of course, only include keywords that actually match your skills or experience.

Review several job advertisements for your ideal position. The jobs don’t have to be in your geographic target area. The idea is to find skills, experience, education and other credentials important in your field. You will probably find keywords frequently mentioned by different employers. Focus on the “requirements,” “skills” or “qualifications” sections of job ads, and look for industry buzzwords and desirable credentials for your job objective.

Talk to Recruiters and Employers

Arrange informational interviews and ask which credentials are important in your field. Listen to the language hiring managers use to discover keywords you should incorporate in your resume.

Think Like a Hiring Manager

Imagine you are in charge of recruiting employees and are searching a resume database. Which search terms would you enter to generate the most qualified candidate list? Also, consider other keywords hiring managers might use, such as employer and school names, and be sure these are represented on your resume.

Additional Sources for Keywords

  • Employer Web sites.
  • Government job descriptions (O*Net and the Occupational Outlook Handbook)
  • Industry association Web sites and hard-copy publications.
  • Career-related networking/discussion groups.
  • Online resume samples.
  • Career exploration and resume books.

After conducting your research and identifying essential keywords, add them to your resume. Keywords should look like they naturally belong where you place them. At the same time, your resume should read smoothly. One strategy is to incorporate skill-related keywords in Monster’s Skills section. You can also weave keywords in elsewhere, including your resume’s Objective and Experience sections.

Once you optimize your resume for keywords, renew your resume on Monster and see if your hits and responses increase. Continually monitor its success. You may need to reassess and tweak your keywords until you achieve your desired results.

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Copyright 2014 – Monster Worldwide, Inc. All Rights Reserved. You may not copy, reproduce or distribute this article without the prior written permission of Monster Worldwide. This article first appeared on Monster, the leading online global network for careers. To see other career-related articles visit content.monster.com.
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This article was written by Kim Isaacs, director of ResumePower.com and author of The Career Change Resume book. Visit the ResumePower.com site to learn more about resume services to jump-start your career.

Become a Closer in Your Job Search

I love to play online games, and the new one from Kewlbox called “The Closer” is a riot. The premise is that you’re a salesperson trying to get to the big boss’s office to close a deal, but along the way you need to get past the “gatekeepers” by giving them your business card. Sound familiar? The strategy of getting past “gatekeepers” to meet with the top company executive works in the job search, too. Here’s an article on how to be proactive in your job search:

Get the Interview: Be Proactive Before and After You Send Your Resumeby Kim IsaacsMonster’s Resume Expert

You find a promising job listing online. Excited, you send a well-crafted cover letter and resume and wait for a response. Six weeks later, you’re still waiting, your enthusiasm has waned, and you’ve concluded your resume has fallen into a black hole.

A proactive approach to your job search can improve your chances of landing interviews. These six tips will help maximize your success.

Make Contact Before Sending Your Resume

Unless you’re responding to an ad that requests “no phone calls,” try to contact the hiring manager before you send your resume. Even if you don’t know the name of the person handling the search, you can do a bit of investigation to locate the correct person, if you know the employer.

Once you get the person on the phone, be brief. The purpose of your call is to express enthusiasm about the opportunity, and that you can positively contribute to the team. Be prepared with a short pitch about your qualifications and the ways you could benefit the employer. Keep the focus on the employer, not you.

If you don’t get to speak with the hiring manager, find out who the recruiter is in charge of hiring for the position as well as the correct spelling of his name.

End Your Cover Letter with a Promise of Action

Conclude your letter with something like, “I will follow up with you in a few days to discuss the possibility of an interview. In the meantime, please feel free to contact me at ______.” If you say you will follow up, make sure you do.

Follow Up Quickly on All Resumes You Send

Follow up within three to five business days. You can follow up by phone, or by email if replying to a blind ad or the ad specifies no calls.

When following up by phone, try saying something like, “Hi, my name is ______ and I submitted my resume for your ______ opening. I’m extremely interested in this opportunity, and I just wanted to touch base with you on how I can benefit your operation…”

If you are following up by email, your message should be brief. Here’s an example:

Dear Name (or “Hiring Manager” if name is unknown):

I recently applied for your ______ opening, and I just wanted to follow up to make sure my resume was received. My strong background in ______, ______ and ______ appears to be an excellent match to the qualifications you are seeking, and I am very interested in your opportunity. I realize you may not yet be at the interview stage, but I am more than happy to answer any preliminary questions you may have, and I can be reached at ______. Thank you for your time and kind consideration.

Sincerely,

_______

Be Purposeful in Your Subsequent Follow-Up Contacts

If several weeks pass after your initial follow-up without word from the employer, initiate another call or email. Your purpose for following up could be to find out if a timeline has been established for interviews or to leave an alternate contact number if you will be traveling. As always, be polite, professional and respectful.

Keep a Contact Log

Your follow-up attempts will be much easier if you keep a contact log of all positions to which you apply. Your log should include a copy of the ad for the position (don’t rely on a job posting URL, as jobs can be removed from the Web), the file name of the resume and cover letter you sent, contact dates, names of hiring managers and a summary of information you gleaned during your contact with them.

Don’t Be a Pest

Repeated follow ups are tricky. Unless you are confident that you can walk the fine line between being persistent and becoming a pest, exercise restraint after your third or fourth follow-up contact. Don’t give up hope if your follow-up efforts don’t yield immediate results. Depending on the employer, industry, specific job and number of responses, the time between the application closing date and the day interview invitations are issued can be as long as several months.

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Copyright 2006 – Monster Worldwide, Inc. All Rights Reserved. You may not copy, reproduce or distribute this article without the prior written permission of Monster Worldwide. This article first appeared on Monster, the leading online global network for careers. To see other career-related articles visit http://content.monster.com.
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This article was written by Kim Isaacs, director of ResumePower.com and author of The Career Change Resume book. Visit the ResumePower.com site to learn more about resume services to jump-start your career.

New Year’s Resolution: Stamp Diet

I’ve decided to take on one of my indulgences in 2007: stamp obsession. Yes, I can’t resist U.S. postage stamps. While I’ve curbed my interest enough not to become a serious philatelist, over the years I’ve bought stamps not out of necessity, but because the design was irresistible. I’ve now amassed quite a collection of stamps in various denominations, but they are really just unused money sitting in a drawer. So for 2007, I vow not to buy stamps until my supply is depleted. No resolution can succeed without a plan, so here’s mine:

  1. Under no circumstance will I make a trip to the post office to mail a package if I already have the correct amount of postage. I will always turn to my supply on hand.
  2. If I do need post office services for any reason, I will refrain from touching stamps in the store or asking about special issue stamps just out of “curiosity.”
  3. I will keep a positive attitude at all times, and my eye on the goal. The quicker I deplete my supply, the sooner I can buy new stamps!

My love of stamps evolved from the days when it was customary to mail resumes to potential employers. That seems like a long time ago, as email and online submissions have almost replaced the snail-mail method. While there’s a good argument that the paper resume is either dead or dying, I still think there’s something to be said for a beautiful resume presentation sent in the mail. While some hiring managers would see this as an annoyance, others would recognize that the job seeker cared enough about the opportunity to mail a resume and a custom-written letter (of course, printed on quality paper and postmarked with an attractive stamp!).What are your new year’s resolutions? Send me an email and tell me how this year will be better for you.

Resume Tips for Older Job Seekers

The workforce is aging, but very little is being done to accommodate the shifts in the workforce, leaving “mature” workers struggling with the challenges of job searching in a market geared to younger people.

Preparing a resume that emphasizes your value is a good first step to preparing for your search. Here are eight ways to age-proof your resume:

  • Don’t provide your complete work history. This is the number one mistake job seekers make. If it’s before 1990, employers probably don’t care. Hiring managers are most interested in what you did recently, so concentrate on your recent career. If you feel compelled to delve into earlier experiences, create a section called “Early Career” and provide just the highlights and no dates.
  • Watch your language. Avoid age-revealing statements such as “35 years of experience” or age-defining clichés such as “seasoned professional.”
  • Stick to a “combination” resume style, leading with a strong “Career Summary” section. You may have been advised to mask your years of experience with a functional resume format. But employers do not like to see functional resumes because they are often used by candidates who are trying to hide something. You don’t want employers reading your resume and searching for a possible problem. Unless your work history is extremely spotty or you are completely changing careers, stick to a chronological format.
  • Show that you’re current with technology and industry trends. Are you proficient with Wang or an expert at BASIC programming? While these programs were once cutting-edge, they have been replaced with new technology. Show that you’ve kept up with the times by removing antiquated equipment, programs, and tools, and highlight your knowledge of modern technology.
  • Consider dropping dates of education. This is a tough call, because hiring managers who want to know a person’s age will go right to the “Education” section and do the math. If your education occurred in the 1970s or earlier, it might be in your best interest to eliminate graduation dates.
  • Keep your school names updated. If you graduated from a school that has since changed its name, include the new name. If you are concerned about discrepancies in case an employer asks to see a transcript, write the former name of the school in parentheses.
  • Show that you’ve been continually learning or taking on new roles. The key is to demonstrate that your skills are fresh and in demand. It is important that you show that you are flexible and willing to adapt to organizational changes.
  • Quantify and expand on your achievements. As a professional with a long work history, this is your chance to accentuate the positive. You have what younger workers may lack — years of practical experience. Provide examples of how your performance contributed to your employers’ goals, mission, and bottom-line results.

Job Interview? Don’t Forget to Say Thank You

Marie asks: “I had an interview today and it went pretty well. I want to send a thank-you letter, but what should I say?”Congratulations on your job interview! First, let me commend you for writing an interview thank-you letter. The majority of candidates don’t take the time to do this, so your efforts will help set you apart from the crowd. The purpose of a thank-you letter is to:1. Reiterate your strong interest in the position and thank the interviewer for his or her time. You need to communicate your enthusiasm for joining their team. Remember, you’re in competition for this job with other people who probably have similar qualifications as you. You must convince the employer that you are excited about the opportunity.2. Restate your value proposition. For example, “As we discussed, you need a district manager who can quickly expand the Northwestern territory. My experience increasing revenue in a new territory by 140% within a year offers you this proven track record.” Now that you’ve had a chance to chat with the hiring manager, you should have a good feel for the responsibilities and objectives of the position, so treat the thank-you letter as a proposal for what you expect to accomplish if hired. Provide an outline of what you intend to accomplish, and include a timeline and expected results/outcomes/benefits to the employer. You will surely set yourself apart from the crowd by showing how you plan on meeting the employer’s needs.3. Inject points that you forgot to mention during the interview or wish you had worded differently. If your interview went flawlessly, then there’s no reason to address this. But if you find yourself thinking, “I wish I had told them about…,” then write a line something like this in your thank-you letter: “As I reflected on our conversation, I realized that I neglected to mention my background in…”Good luck with this opportunity, and let me know if you get the offer!

Bad Resume Lingo: Don’t Do It

Gawker highlights bad blog lingo, and resume writing has its share of bad lingo that should be banished forever. Here are common offenders:

“Responsible for…”
Almost every resume I see has “Responsible for” in the job description section, or its evil cousin, “Duties include.” Your resume should be more focused on accomplishments and stand-out contributions, so you shouldn’t be spending much time writing about your responsibilities or your duties.

“Outstanding communication skills”
We must all have them, because this claim is stated on millions of resumes. Do yourself a favor and prove that you have outstanding communication skills by creating a well-written resume. You can also demonstrate that you have strong communication skills by including examples of projects that required these skills, such as creating reports and delivering speeches. Employers are getting tired of seeing “fluff” skills that don’t say much about how you actually used these skills.

“Strong organizational skills,” “detail-oriented,” and “multi-tasker”
These are just as bad as “outstanding communication skills” because they appear on so many resumes and don’t say anything about how the job seeker used these skills to benefit their employers. Instead of saying that you have these skills, show that you have them by giving examples of related accomplishments.

“References available on request”
Employers assume that you will have references when they’re ready to check them, so don’t waste the final line of your resume by including this statement.

“Seeking a challenging, growth-oriented position”
This is an example of what can be included in a bad objective, along with other fluff fillers like “looking for a position with opportunity for growth and advancement.” I hate to say this, but employers don’t care what you want. They care about what you can do for them. Remove fluffy statements from your objective, and replace with a qualifications summary that states your value proposition.

Persistence in Job Searching Does Pay Off

Christmas in NYC was magical, and the highlight was visiting Rockefeller Center and seeing the tree. The low point was how long it took to shuffle in with the mob of people who also wanted to get a good view of the tree. The wait was worth it, though — the tree looked magnificent (as always) and got everyone in the holiday spirit. I couldn’t help but think about the correlations with job searching. You search for a job along with the masses of people who are also looking. The process can be slow and your patience can start to wear thin. But if you hang in there — fight through the crowds if necessary — the dream job can be yours. Don’t wait for the job to come to you. Network as much as possible and use all tools at your disposal to get your foot in the door. Cold call companies that interest you, use job sites like Monster.com to keep abreast of new jobs, view employers’ Web sites to see if they might be interested in someone with your background, and extensively follow up on all potential opportunities. Your persistence will pay off.