Career Changers: Avoid Functional Resumes

AvoidFunctionalResumesAnother career change resume came across my desk today, and the job seeker used a functional format…as usual.Career changers seem to be lured in by the potential benefits of a functional resume, which focuses on relevant skills and downplays employment history. The attraction makes perfect sense, but the problem is that employers often don’t like functional resumes.

In fact, this style has been used for so long to hide undesirable aspects of a person’s work history (job-hopping, gaps, career change, incarceration?), that hiring managers may assume there’s a problem as soon as they see a functional resume.

Not a good way to make a positive first impression: “What’s the matter with this guy?”

I’m not saying that a functional resume could never work. But I do think that most career changers have sufficient transferable skills and accomplishments that can be highlighted by using a combination resume format. This style provides the best of both worlds — the inclusion of a qualifications summary and key skills, plus the reverse chronological work history that employers like to see.If you’re changing careers and trying to decide on the best resume format for you, consider a combination resume.

And please, avoid a functional resume unless you have a highly thought-out strategy or are using the services of a talented professional resume writer.

Best wishes,

Kim Isaacs

Resume Writing Tip: Got The ASCII Resume Blues?

ASCII ResumeshelpI received an email from Ron today: “Kim, I converted my resume to plain text and it looks terrible! Is there any way I can keep some of the formatting from my MS Word resume, like bold and bullet points?”

Kim’s Answer: Plain-text (ASCII) resumes are indeed ugly. ASCII files don’t use formatting features like bold, italics, or underline, or special characters like bullets you would find on a traditional resume. The tradeoff is that your resume can be read on virtually any computer system, and employers can easily save your resume in their applicant tracking systems.

Content is king with ASCII resumes, so make sure your resume “sells” you and the value that you offer.The good news is that you can maximize your ASCII resume’s readability and avoid the jumbled mess that many ASCII resumes become when they are converted from Word documents. Check out this post for detailed instructions on how to convert your resume to ASCII format: ASCII Resumes: Learn How to Convert Your File

Best wishes,

Kim Isaacs

Power Up Your Resume: Add Testimonials

Add testimonials to your resumeDo you want to make your resume more compelling?

Add testimonials.

Why? The majority of resumes are written in first-person voice. You’re basically saying, “I did this. And I did that.” All this talking about yourself can get monotonous and even hard to believe. (Employers are catching on to the majority of people who lie on their resumes.)

But if you add someone else’s voice to your resume, you add credibility. Yes, it’s true that you could be fabricating these testimonials, but if done correctly, you could pique the interest of hiring managers who liked what your contacts had to say. Follow these tips to find and use testimonials in your resume:

Where to find them:

  • Performance reviews. Scour your performance reviews — you will probably find wonderful quotes you can use (the good stuff only!).
  • References. Colleagues, supervisors, employees, customers, vendors, business associates — anyone who would have something positive to say about you can write you a reference letter. You can then pull the strongest, most relevant quotes from the letter and use in your resume.
  • Informal thank-you notes. Did you ever get an email or card from a grateful customer, your boss, or a team member thanking you for your help or contribution? If so, great — there’s your testimonial.
  • Social networking sites. Some of the leading social networking sites like LinkedIn allow people to add references to your profile page. If you have received a reference, ask the contact for permission to use it on your resume.

How to incorporate them:

  • Add a Testimonials section. You can call the section “Testimonials,” “Supervisor Comments,” “Others Say,” or a heading that best describes the nature of your testimonials. If space is tight, create a final page of your resume called “Addendum” and include the testimonials there.
  • Add to your Qualifications Summary. You can offset a testimonial by centering the quote and writing it in italics at the end of your summary.
  • Incorporate excerpts throughout the resume. This works well on resumes that are in two-column format. Quotes can appear in the left margin, and you get brownie points if they are next to the job that the quote is referencing.
  • Add to a list of accomplishments. If the quote is relevant to the job, you can add it to a bulleted list of job-related accomplishments.
  • Use your cover letter. This is another great place to incorporate a testimonial or two.
  • Be creative! You can include a quote wherever it seems to fit best. But don’t overdo it — testimonials are meant to enhance your resume, not take it over.

Testimonial etiquette:

  • Ask permission before using your reference’s name, contact information, and/or quotes in your resume.
  • Edit the testimonial down to the most important facts, but don’t change what the person has said without permission. Testimonials should be short and sweet or hiring managers’ eyes will start to glaze over. Check out Grammar Girl’s tips on how to use ellipses (scroll to the section on the omission ellipsis) to learn how to cut unnecessary words or sentences from long quotes.
  • Use professional references — the strongest testimonials are from people who know you professionally. We all know Aunt Betty thinks you’re the greatest!
  • Be relevant. Make sure the testimonial supports your resume’s message. For example, if you are seeking a leadership position, look for testimonials that outline project successes, outcomes of management initiatives, and other business benefits.
  • Be current. A testimonial from 30 years ago is virtually useless today. Seek out quotes that refer to recent accomplishments.

Best wishes,
Kim Isaacs

Job Search Juggling

Job Search JugglingI bought my friends tickets to see The Big Apple Circus. They loved the show, and when I asked about their favorite acts, juggling was at the top of the list. Juggling just seems so amazing (as well as aerodynamically impossible).The one fact that’s not apparent at the live act is the multitude of times the performers have dropped items during training. Untold hours of practice and lots of mistakes have led to a pristine performance at the circus.I couldn’t help but see the correlation with job searching. The process can be so frustrating, and is fraught with rejection, roadblocks, and failure. There’s so much competition for the best jobs, and even the strongest candidates can be left jobless for a long time.The lesson for job seekers? Keep trying. If you don’t get a response to a job posting or don’t hear back from an employer, move forward and keep the momentum going. Reach out to someone in your network. Refresh your resume. Learn new job search skills that will make you more marketable. Job searching is a learned skill, and the more you know, the more successful you will be. When you’re feeling like no good jobs are on the horizon, keep in mind the juggler who has dropped the ball thousands of time before he is able to perform to a live audience.Best wishes,Kim Isaacs

Resume Writing Tip: Don’t Let Your Resume Get Skipped

TivoI held out for a long time before signing up for TiVo / Digital Video Recording (DVR), but now I don’t think I can live without it. I save a lot of time fast-forwarding through commercials and stupid parts of TV shows.The ability to skip segments that don’t interest me is similar to a hiring manager’s ability to skip resume sections — or bypass a resume completely. Here are a six tips to avoid this fate:

1. Be relevant.If the employer is looking to fill a specific job opening and your resume is all over the place with no clear objective, you will be skipped.

2. Avoid fluff. If you’re fluffing up your resume with clichés or bad lingo that doesn’t tell the hiring manager much about your abilities, you will be skipped.

3. Tell the truth. Hiring managers are on to the more than 50% of people who lie on their resumes. If you’re jacking up your qualifications and seem too good to be true, there’s a good chance you will be skipped.

4. Be brief. Monumental resumes that go on and on can be cumbersome to read. Avoid being skipped by keeping your resume short and to the point.

5. Engage your reader.Is your resume stuck in a bygone era with a self-centered objective, a focus on job duties, and a “references available upon request” line to end with a bang? If so, modernize your resume or you will be skipped.

6. Proofread. Typo after typo will get your resume skipped faster than anything. Attention spans are short, and resumes are plentiful. If you take the time to polish your resume, you will increase your chance of landing in the “save” pile.

All the best,
Kim Isaacs

Are Resume Samples Really Free?

cheatWe received a call this morning from someone looking for a sample resume for a recreational coordinator. She was aggravated because she searched all of our resume samples and couldn’t find one for her career. Our client services director told her that the samples are meant to illustrate our work and shouldn’t be copied. She responded with, “I see, so if I were a technology or an admin person I would have a sample to copy.” She thought it was unfair that her field wasn’t represented in our samples gallery.

I’m writing about this not because I’m surprised by her attitude, but because I’m not surprised at all. We frequently get calls and emails asking for free samples. If you are looking for free resume samples on the internet or have a document adapted from a sample you found online, here are a few problems:

  • Chances are the sample is copyright protected and copying excerpts would be considered copyright infringement.
  • The sample reflects the job seeker’s credentials and was strategically developed for that person, and you would need a different strategy to best portray your unique qualifications.
  • There’s a good chance that many others copied the same sample you did. I can’t tell you how many resumes I’ve reviewed and I’ve thought, “This is familiar, wait a second…I wrote this!” I’ve heard many resumes writers express the same frustration. If resume writers are noticing the similarities, then employers are, too. Not a good way to stand out from the crowd.

I’m not saying that you shouldn’t use sample resumes for ideas and inspiration, but flat-out copying is not good for your career or reputation.

Best wishes,
Kim Isaacs

Resume Writing Tip for Word 2007 Users

Word 2007 Users - Save Files in .doc FormatIf you’ve upgraded to Word 2007, the program will automatically save your file in .docx format. However, many employers have not yet upgraded their systems and won’t be able to open .docx files unless they’ve installed a compatibility pack (or use a free file conversion program such as Zamzar).It’s not worth taking the chance that your resume will be skipped because of the extra trouble converting the file. Instead, save as a regular .doc or .rtf file before sending to hiring managers.Best wishes,Kim Isaacs

Happy Thanksgiving from ResumePower.com

NetworkingI’m wishing all of my U.S. readers a happy and safe Thanksgiving, and reminding you that this is a great time to jump-start your job search. Follow career-management guru Kim Batson’s words of wisdom:“An excellent strategy is to create a networking plan for the holidays and move forward with intention. It is often a little more relaxed in the office during this period, so it’s a good time to schedule a few networking coffees or lunches. Choose to attend the holiday events where you think you might meet with first- or second-tier networking contacts — those who can further your job search in some way, or even have the authority to hire.”Great advice, Kim! I’m reprinting my article on holiday networking below. Enjoy!Best wishes,Kim IsaacsResume Networking Tips for the Holidaysby Kim Isaacs, Monster Resume ExpertAh, the holidays — a time to rejoice, be merry and enjoy a well-earned break until the new year. But if you’re job searching, it’s also a great time to kick your job search into high gear.”The holiday period, or last quarter of the year, is an excellent time to secure a new position,” says Kim Batson, a career-management coach with more than 10 years of career coaching experience. “Companies are in a hiring mode October through December — they want to start the new year with the right talent on board before the first week of January.” She adds that because so many people believe it’s better to postpone job searching until January, there’s less competition during the holidays.So if you’re wondering how to get a jump on the competition as well as your resume noticed during the holidays, consider these tips.Work Holiday EventsWhether you’re attending an employer-sponsored party or holiday networking event, make the most of social gatherings by planning in advance. “Set a goal to meet, connect with and learn from three to five people at an event,” advises Andrea Nierenberg, a New York City-based speaker and trainer and author of Million Dollar Networking. “Do your research before going so you know something about those you might meet.”Beverly Harvey, president of Beverly Harvey Resume & Career Service, stresses the importance of quality versus quantity when networking at holiday events. “Develop several good, solid relationships instead of trying to develop many relationships that won’t be valuable,” she says.Conversations should be focused on the person you’re speaking with, not you and your job search. That can come later, after trust has been built. “When first introduced to the contact you want to speak with, show genuine interest in their lives, interests and careers,” Batson says.This is also not the time to whip out your resume. “Do not bring resumes to holiday functions,” cautions Nierenberg. The goal is to start building rapport and setting the stage for future follow up.You can, however, give out business cards that relay your career field and areas of expertise. “Job seekers might want to use a business card that states their personal brand, i.e., ‘Sally Smith, Human Resource Director, Specialist in Diversity Issues’ or ‘Tom Taylor, Operations Manager, Global Supply Chain Efficiency Expert,'” says Batson.Follow UpAfter the event, Nierenberg recommends sending a handwritten, personalized thank-you note to each contact. Batson recommends including a copy of your resume, if appropriate. “Also, because it’s a season of gift-giving, it’s a nice gesture to send a small gift with your thank-you letter to the most important networking contacts, if it’s within your budget,” she says.Network PurposefullyThe holidays are a perfect time to reach out to people in your network and potential employers. “It all starts with relationships — don’t do a mass mailing to everyone,” says Nierenberg. “Take the time to call some people, attend events and parties, and connect with people to discuss job opportunities.”Harvey’s advice: “Try to target the decision makers — it’s a very sociable time of the year, and managers are more likely to be receptive to job seekers than at other times of the year.”Harvey suggests creating a new resume version for networking contacts who don’t necessarily have a job opening. “Create a one-page resume that highlights your most important skills, qualifications and career history, as well as industries or companies of interest,” says Harvey. While this type of resume isn’t as targeted as a traditional resume, it allows networking contacts to understand your career field. In addition, listing desired employers and industries may spark your contacts’ memories about a related job opportunity or networking lead.Keep Your Network GoingNierenberg is a strong proponent of staying in touch with and strengthening your network over time. “Find creative ways to stay on someone’s radar screen,” she advises. “Set a search engine alert — research your contacts and their interests, and stay in touch that way.”Harvey encourages job seekers to continue communicating with their network into the new year. “If there’s been some change in your status, send an updated resume with a note about your new accomplishment,” she says.You can also implement a method to manage contacts. “It doesn’t matter if you’re using contact-management software, a spreadsheet, a handwritten chart or an old Rolodex -– do what works for you and keeps you on track with your networking,” says Harvey.——————————————————————————-This article was written by Kim Isaacs, director of ResumePower.com and author of The Career Change Resume book. Visit the ResumePower.com site to learn more about resume services to jump-start your career.Copyright 2007- Monster Worldwide, Inc. All Rights Reserved. You may not copy, reproduce or distribute this article without the prior written permission of Monster Worldwide. This article first appeared on Monster, the leading online global network for careers. To see other career-related articles visit http://content.monster.com.

Holiday Gift Idea: Reserve a DotCom Name for Your Loved One

Holiday Gift Idea: Reserve a DotCom Name for Your Loved OnesLooking for a unique gift idea? You can register a friend or family member’s name as a domain name if the person hasn’t already done so, and give the registration as a holiday or birthday gift. Even if the recipient isn’t tech savvy, he or she will have ownership of the name in case it’s needed in the future. It’s becoming more and more important for people across many career fields to have an online presence and take control of their brands, and creating a career folio is a great way to do that.My friend came up with the idea after I badgered her about securing her name (and her husband’s — a professor at NYU). She went dot-com crazy and bought a bunch of names to give to family members as gifts. Brilliant!Where to start? There are plenty of domain registrars, but I recommend GoDaddy.com.What if the name isn’t available? Then you have to get creative. Try using a variation of the person’s name or a nickname. Incorporate a middle name or initial. Add the person’s career field, like ProfRobJones.com. Try alternative extensions like .net, .org, or .name. Keep checking availability until you find a good name, and when you do, grab it before it’s gone.You can also search on eBay or a domain auction site such as Domain Name Aftermarket. If you’re really after a certain name and it’s taken, try contacting the owner and make an offer to buy it.To your success,Kim Isaacs

What Does Your Resume’s Trailer Say About You?

Use your resume to convey your valueI really liked Jim Pawlak’s feature in Palm Beach Post: Set up your resume to read like a movie previewPawlak urges job seekers to create resumes that preview the value they bring to the table, similar to the way movie trailers spark the interest of moviegoers. While we probably wouldn’t be able to retain movie trailer voice legend Don LaFontaine for our resume previews, Pawlak suggests that adding accomplishments, creating your personal “wow” factor, and focusing on successes in the resume will generate employer interest.Does your resume convey an enticing value proposition, or are you bound to flunk at the job-search box office because of a poorly written preview?Best wishes,Kim Isaacs